About Us
We are a crystal jewelry customization company that emphasizes natural materials and exquisite craftsmanship. We mainly sell customized crystal bracelets and 925 silver jewelry. If you need customized jewelry (accepting large orders), please send us an email and we will ship globally.
Purchase Instructions
Customer Service Online Time: 9:00-22:00
About Jewelry Color Difference: Due to lighting, display deviation and different personal understanding of color, a few products may have color difference with the photos. We will try our best to restore the original color of the product, and the final color shall be subject to the actual product.
About Size: Purely hand-measured, there may be some errors. Merchants who cannot accept the error should be careful to shoot.
About Delivery: Please contact customer service to ask if the product is in stock before placing an order to avoid wasting your time.
Spot goods will be shipped within 48 hours, and customized goods will be shipped within 7 days after the order is placed (except for special circumstances). Delivery will be delayed on statutory holidays, and the actual arrival shall be subject to logistics information.
About Return and Exchange: If there is a problem with the quality of the product, please contact our customer service within 14 days. No refund will be given after the deadline (except for holidays). Return and exchange must not affect the merchant's secondary sales, otherwise no refund will be given.
Jewelry Maintenance and Storage Methods:
Wearing Precautions: Please keep the jewelry dry when wearing, avoid wearing bathing, avoid contact with seawater hot springs, sweating during exercise, cosmetics, chemicals, etc. When not wearing, please wipe it clean and put it in a sealed bag.